True Born is a luxury British perfume house that blends tradition with innovation, creating unisex fragrances inspired by nature, destinations, and timeless beauty. Our commitment to sustainability, transparency, and ethical sourcing ensures that our perfumes not only smell exquisite but are crafted responsibly.

Yes, all True Born fragrances are designed to be unisex. We believe that scent is a personal experience and should not be confined to traditional gender boundaries. Our perfumes are crafted to appeal to anyone who connects with their unique notes.

We use high-quality, natural ingredients that are ethically sourced from around the world. Our perfumes include a blend of essential oils, botanical extracts, and sustainably harvested raw materials to ensure the finest olfactory experience while supporting responsible practices.

Yes, all True Born perfumes are cruelty-free. We do not test our products on animals and are committed to upholding ethical standards throughout our production process.

Absolutely. At True Born, sustainability is a core value. Our packaging is made from eco-friendly materials that are biodegradable or recyclable, ensuring that luxury doesn't come at the cost of the environment.

To maintain the quality of your True Born perfume, store it in a cool, dry place away from direct sunlight or heat. Exposure to extreme conditions can affect the fragrance's composition over time.

The longevity of our perfumes varies depending on skin type and environmental conditions. Typically, you can expect our Eau de Parfums to last between 6 to 8 hours, with some lingering notes extending beyond that timeframe.

Eau de Parfum (EDP): Our Eau de Parfum is a concentrated spray that provides a long-lasting, full-bodied fragrance experience.

Solid Perfume: Portable and discreet, our solid perfumes offer a subtler scent and are perfect for touch-ups throughout the day.

• • Essential Oil: Our essential oils provide a more concentrated form of our fragrances and are ideal for those who prefer oil-based scents or wish to layer their perfume for added depth.

Yes, we offer sample sets that allow you to experience a range of True Born fragrances before committing to a full bottle. Our sample sizes are perfect for testing and exploring the collection at your leisure.

Yes, we offer luxurious gift wrapping services for all orders. Additionally, you can personalize your purchase by adding a custom message, making it the perfect gift for any occasion.

Due to the personal nature of fragrance, we do not accept returns on opened products. However, if your product arrives damaged or incorrect, please contact our customer service team, and we will be happy to assist you with a replacement or refund.

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package directly on our website or the courier's website.

Yes, True Born offers international shipping. Delivery times and costs may vary depending on your location, and customs fees may apply in certain countries.

Our perfumes have a shelf life of approximately 3-5 years when stored properly. However, for the best experience, we recommend using your perfume within 1-2 years of opening to enjoy the full potency of its notes.

Apply perfume to pulse points such as the wrists, neck, and behind the ears. These areas generate heat, which helps diffuse the fragrance throughout the day. For a longer-lasting effect, layer the fragrance with our matching hydration creams or essential oils.

Yes, layering is a great way to create a custom scent profile! Many of our customers enjoy combining different True Born fragrances to craft a unique, personalized scent. Start by applying a lighter fragrance as the base, followed by a richer, deeper scent.

Currently, we do not offer bespoke fragrance creation. However, our curated selection offers a wide range of unique scents inspired by travel and nature, allowing you to find a perfume that resonates with your personal story.

You can reach our customer service team through the contact form on our website, by email at info@vertlaboratoire.co.uk, or by phone at +44 (0) 7399023710. We are happy to assist with any questions or concerns.

Our perfumes are proudly crafted in the UK, using a blend of traditional expertise and modern innovation. We work closely with master perfumers to ensure each fragrance is a masterpiece of British craftsmanship.